January 19th, 2006O2 Customer Service, or lack there of !
I have managed to break the charging adaptor for my XDAii1 (Xda IIi DC converter – AHTA22JN), so i can only charge it via PC at the moment
So I goto local O2 shop who suggest I call customer services
so I look on the web, the O2 xda mini site says they are ??9.99
so I click on the buy now link which takes me to the O2 shop which does not list them.
But there a hotline phone number so i call it 08702257879, Press 1, press3,
only to get told they dont do accessories and? I? should to call 08007810202
only to get told they dont do accessories and I should call 08003894516
only to get told they dont do accessories and? I should call expansys on 01618680868
only to get told they want to charge me ??16 for somthing which O2 advertise for ??10
so i call O2 cust serv, 08702402020
And get told they cant help and have i tried a O2 shop
AAAAAAAARRRRRRRRRRRGGGGGGGGHHHHHHHHHH !
An update
Hmmm
Go back to shop to order adaptor and get served by different person
She says “I think we have some of those”
and then pops out to the back of the shop and returns, before the stockroom door finished closing, with one in her hand
Go figure
